Coorong District Council response measures to Novel Coronavirus (COVID-19)

Residents who are experiencing financial hardship may seek assistance from Coorong District Council by entering into a long-term payment arrangement. Information is available on our Financial Hardship page.

Latest COVID-19 update issued 20th November. More information can be found here.

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NBN Master Logo
Avoid disconnection:
switch to the nbn™ network

The nbn™ network is designed to give you
access to fast, reliable internet and landline
phone services, no matter where you live.^ It will
replace most existing landline phone and internet
networks in your area and most landline phone
and internet services will stop working once the
existing network is disconnected.†

So, even if you only have a home phone,
it’s important to speak to a phone or internet
provider about switching as soon as your home
or business is ready to connect.†

The rollout of the nbn™ network will involve new
technologies and some existing devices may not
be compatible with these at all times.



What you need to do to connect
to services over the nbn™ network

1. Check whether your premises is ready
to connect at

2. Contact a phone or internet service provider
about switching to a plan over the
nbn™ network

3. If you use any medical alarm or emergency
call system devices, you will need to contact
the provider/manufacturer for advice before
switching to the nbn™ network

4. If your premises isn’t ready to connect yet,
register for email updates at

Find a list of providers at


For the business of the future
The nbn™ network is Australia’s exciting new internet
and landline phone network. It’s designed to give
your business fast and reliable internet and phone
services, no matter where you work.
Getting connected
nbn is actually a wholesaler, so you’ll need to contact
your phone or internet service provider to make
the switch. Standard installations are usually free of
charge, but remember to check with your provider.
Choosing the right speed on the nbn™ network
The nbn™ superfast speed tiers give your business
several speeds to choose from. These range from
standard speeds (nbn™ 25*, nbn™ 50* and nbn™ 100*)
all the way through to business grade speeds.
Important considerations

Important devices
Check with your device provider that devices
such as ATMs, EFTPOS, fax machines, monitored
security alarms, fire alarms or lift emergency
phones will work on the nbn™ network.

Additional wiring/cabling
If you’d like additional outlets at your business
to connect to services over the nbn™ network,
discuss this with your service provider as there
may be costs associated.

 Installation time
You will need to be available at your business on
the day of installation. Your service provider will
advise how long this should take and will aim to
ensure minimal disruption to your business.



• Speed requirements
Talk to your service provider about a plan and
speed to suit your business’ usage and needs.
Switch your business in three easy steps:

1. Check your address: To find out if the nbn
network is available to your business, visit
If it isn’t available yet, just register for email updates
and we’ll let you know when your business is ready
to connect.

2. Prepare your business: Use the nbn™ Business
Readiness Checklist and other supporting tools at to get your business ready
for the nbn™ network.

3. Contact your preferred provider: You won’t
be connected to services over the nbn™ network
automatically, so get in touch with a preferred
phone or internet service provider to discuss
your connection.



What this means for Tailem Bend and Meningie

In much of Meningie and Tailem Bend, most existing network services will start decommissioning from 11 May 2018, and 13 July 2018 respectively.  This is part of the 18-month switchover timeframe for all Australians, which commenced in November 2016 for the towns.

The maps below show the areas (shaded dark blue) where the existing network will commence disconnection.

Tailem Bend NBN Disconnection Zone     Meningie NBN Disconnection Zone




^ Your experience, including the speeds actually achieved over the nbn™ network, depends on the technology used to deliver services to your premises. Other factors outside the control of nbn can also have an impact, like your equipment and signal quality, software, your broadband plan, and your service provider’s network. † Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint. Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider. The disconnection date is subject to change. For more information, visit or call 1800 687 626.

* nbn is a provider of wholesale speeds to internet service providers. Your experience, including the speeds actually achieved over the nbn™ network, is determined by your service provider and the plan you choose and depends on the technology over which services are delivered to your premises and some factors outside the control of nbn (like your equipment quality and software). nbn™ wholesale speed tiers available to your internet service provider vary depending on the access technology in your area.